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Product Manager, Enterprise

Today, we live in an experience economy where the products and services that "just work" are going to be the ones that win. We've already seen this play out with Spotify, Netflix, and Chrome, and can imagine a future where the frictionless customer experience of those products is considered the norm.

Idiomatic’s mission is to usher in this future, by providing companies with a roadmap for creating magical experiences with their products or services. Every day, beloved companies like Pinterest, Instagram, and Slack rely on our systems to make more customer-friendly decisions. Idiomatic uses customer feedback to tell companies what to improve and whether their efforts are working. This turns out to be hard to do, but that’s also why it’s fun to work on and valuable to companies.

We are hiring an Enterprise Product Manager. This is a remote position where you can be located anywhere in North America. As a Product Manager at Idiomatic, you will build new products and features, manage the product development process, shape the product roadmap, and influence product vision and strategy. You will have ownership over your projects and make an impact every day.

You will own:

  • Collaborating with stakeholders to craft vision and concept development of products
  • Leading sprint cycles, defining product vision, roadmap, and growth opportunities, communicating with stakeholders throughout the project
  • Working with internal and external stakeholders to analyze needs and align the product roadmap to strategic goals in a fast-paced startup environment
  • Developing detailed product feature specifications and ensuring they’re clearly understood by the design and developer teams
  • Planning and prioritizing product feature backlog and development for the product
  • Actively mitigating roadblocks impacting successful team completion of release/sprint goals
  • Leading product launches and coordinating rollout plans for delivery of new functionalities
  • Serving as the product liaison internally and externally, sharing knowledge and answering questions related to the product

We’re looking for someone who has:

  • 5+ years of PM experience, including experience with enterprise products at a startup
  • Proven experience leading coordination of many stakeholders and cross functional teams and able to effectively manage conflicting stakeholder needs
  • In-depth knowledge of agile process and principles 
  • Ability to prioritize effectively
  • Strong written and verbal communication skills with a talent for precise articulations of customer problems
  • Effective attention to detail
  • Working knowledge of product development architecture
  • Proficiency in the use of analytic tools
  • Understanding of design quality standards and knowledge of user-centered design principles
  • Ability to work with remote teams

A plus if you have:

  • Machine learning knowledge and experience
  • Data visualization expertise
  • Design experience
  • Strong technical knowledge and abilities

Idiomatic is an equal opportunity employer with teammates in ten metropolitan areas across six time zones. We're aligned through Idiomatic’s values, and we celebrate both our shared humanity and our unique differences. We value creating a diverse and inclusive work environment and are actively working on building a culture where under-indexed groups are truly welcomed and can flourish.

Specific benefits and policies Idiomatic has adopted to create this environment include:

  • Paid vacation and sick leave
  • Paid parental leave
  • Flexible hours
  • Opportunity to have an executive as a mentor
  • Public management meeting notes
  • Transparent promotion criteria
  • Transparency into company metrics and financials
  • Managers are accountable for the career growth of their team
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